Frequently Asked Questions

What do you charge for your services?

KCLS provides legal advice and assistance free of charge. KCLS focuses on clients who have less capacity to engage a private lawyer.


Am I seeing a real lawyer?

Yes, all legal assistance is provided by qualified practising lawyers.


Where is KCLS?

KCLS has offices in Broome and Kununurra, as well as outreach locations across the Kimberley Region.

For full details, including opening hours, please see Our Locations and Outreach.


Can I get legal advice via email?

We do not provide legal advice via email. Please contact us by phone for assistance.


Do I need a lawyer when going to court?

You do not always need a lawyer to attend court proceedings. However, we recommend you seek legal advice well in advance of your court hearing date to determine if representation is required.


Why do you need to collect personal information about me and the other person involved in my legal issue?

We collect this information so we can get an understanding of our clients and how we can best serve them with our resources. We also perform a conflict check using the other person’s name to make sure that we haven’t already helped the other person. If we have not seen the other person, we can help you.


What is a conflict of interest?

It is against the law for a legal organisation to assist anyone if we have previously or are currently helping another person who may be involved in the same issue. If this is the case you will be told that there is a “conflict of interest”.


Will you contact the other party in my matter?

We will only ever contact the other party in your matter if we have your explicit consent.


If you can’t help me, who can?

If KCLS is unable to assist with your matter, we can provide a referral to another service.

 

Fact Sheets

 

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